MOBILE APPS AND EXPERIENCES
A well designed mobile app makes a customer’s shopping journey easier than ever before. With the right search functionality, a full product range and express checkout options, your customers will benefit from an exceptionally fast user experience.
Through location-based marketing such as beacon technology and push notifications, your customers can receive information about their recent orders, click & collect details and exclusive sale alerts on their mobile app, as well as new immersive features like barcode scanning and store maps.
Customers are using Apps more than ever before and brands are embracing them to elevate the customer experience. Design driven development is key to building an App experience that keeps your customers coming back for more.
STAFF MOBILE APPS
Why not bring your app in-store to create a truly personalised shopping experience for customers by sending notifications and alerts direct to their mobile whilst in-store.
INSTORE APPS AND EXPERIENCES
Brands are looking to create 'stores as a showcase' which enhance the customer experience. They do this by introducing technologies that helps the customer have a seamless shopping experience. They do this by delivering contextual digital content to engage customers, Whether this be allowing the customer to interact with product via their mobile devices, enabling staff with mobile endless aisle solutions.
One iota are proud to be an AWS Pinpoint partner. Working with brands to eliminate customer data silos, fragmented customer communications tooling and helping them to embed machine learning in their customer engagement programs.
We understand that retailers are keen to drive change and innovation. Launching new channels can increase sales, improve customer experience and lead to better customer service. The blocker to launching these channels should never be technology. MESH is designed to tie together integrations to merchandising tools, warehouse management systems, payment providers, and a host of other third-party systems. It provides a platform on which retail channels can be built.
One iota are proud to be an approved partner of Gimbal in the UK, our Mobile Apps and Personalised Notifications enhanced by their class leading Location Platform services.
In-depth understanding of consumer behavior
Personalized in-store experiences
Location-triggered push campaigns
Greater ROI on marketing spend
USER FRIENDLY CONTENT MANAGEMENT
Manage landing pages and banners across any app
Show all products, options and stock
Manage orders & transactions
Run seasonal & adhoc promotions & campaigns
Offer a number of delivery methods
Activate cart takeover and manipulations
Create info blocks and sizing charts
In-store technology management
With increasing demand on retail delivery teams to manage multiple in-store channels, device management needs to be as simplistic as possible. Our cloud based platform provides exactly that, with the ability to control every single device worldwide, from one central hub. Simplifying control means less time managing your devices and more time perfecting your in store strategy, in order to provide an effective customer experience.
ANALYSE YOUR EXPERIENCE
MESH Metrics is a real time data analytic platform, incorporated into the MESH platform for simplified access and control. By providing you with analysis on key company processes, MESH allows you to present insights on campaigns and content, online interactivity, customer engagement and device sales. Data can also determine which devices your customers favour as well as the most popular product types purchased through each of your digital assets. Businesses can then plan and manage their in-store experience accordingly and effectively.
MESH OFFERS A RELIABLE AND ROBUST INFRASTRUCTURE
We are constantly developing MESH, and as part of the managed services your business will automatically benefit from any ongoing development. We take great pride in providing our clients with the best quality service so you can be confident in leaving the management and support of your solutions to us. MESH is monitored 24/7 through our suite of enhanced monitoring tools.