RETAIL CX REIMAGINED

One iota build technology that connects physical and digital customer journeys

POWERING the future
of digital retail

In today’s world you need a partner to help you navigate the technology challenges presented by modern retail. You're in good company.

Apps to Inspire,
Convert & Engage

Native apps allow you to connect with your shoppers in a more personalised way. Driving increased repeat business and higher AOV.

Technology Developer

Working with agencies and retailers alike, we are experts in Shopify and know how to drive the best results for your business.

CONNECTED stores
for smart retail brands

Hugo Boss entrusts us to help join the dots between physical retail and the digital world. Read more

MOBILE APPS

COMMERCE

Frictionless shopping is key to delivering great customer experience and the success measurement for any mobile app.

LOYALTY

Reward your most valuable customers with personalised shopping experiences. Create new levels of loyalty to improve retention and increase conversion.

STAFF

Digitally connect your shop floor. Staff apps can replace 'let me go check', 'I'll be right back' and 'sorry, we don't have it' with a request, a receipt and valuable data.

CONNECTED STORE APPS

IN-STORE KIOSKS

Empower shoppers with endless aisle experiences. Bring your full e-commerce range into every store with interactive kiosks that inspire discovery and drive self-service sales.

ASSISTIVE DEVICES

Enable store teams with real-time insights. Equip your sales associates with digital tools that drive smarter selling, faster service and result in happier customers.

DIGITAL FITTING ROOMS

Reimagine your fitting room experience. Blend digital convenience with physical confidence - delivering personalised, data-driven try-on experiences that delight customers and drive sales.

UNIFIED SHOPIFY APPS

amplify

Amplify is our in-store kiosk solution for Shopify retailers, designed to bring your full eCommerce range into every store. Instantly sync with your Shopify catalogue and create a fully transactional kiosk app on any iPad or Android tablet.

magnify

MagnifyBI turns Shopify data into real-time retail intelligence. Connect your store in seconds and see live performance dashboards with key KPIs, trends and insights for management, marketing and operations.

satisfy

SatisfyCX is our Shopify conversational sales and customer service tool that keeps every interaction, order and insight in one place. Connect with shoppers across Live Chat, Email, WhatsApp and Voice, all within one unified Shopify workspace.

“Given One iota's years of expertise in the sports sector delivering native consumer mobile apps with rich feature sets they were an obvious choice as a partner for us. We are very much looking forward to working with them in the coming years."

SPORTSSHOES

CTO

“Pro:Direct Sport is delighted to partner with One iota on this project, the app is an important component in our customer engagement strategy. We are confident and have high expectations that this collaboration will put us in a great place to serve our customers with personalised content, help us to launch new and exciting products,with our brand partners and continually evolve and improve the customer experience.”

PRO:DIRECT

eCommerce and Marketing Director

As a fashion brand, we are always looking at innovative approaches to enhancing our customer experience in-store. When we first encountered One iota, we immediately saw that their extensive experience could help us expand our digital reach.

HUGO BOSS

Director Global Retail Operations

As part of our ongoing strategy we continue to drive multi-channel innovation to meet the needs of our customers by providing them with world-class shopping experiences. We wanted to develop an in-store solution to meet customers’ demands for our full range of products, whilst fulfilling our objective of joining up both online and in-store. One iota have proved to be the ideal partner for us – developing and implementing a fantastic in-store assisted sale iPad app which fully integrates with our existing business systems.

SUPERDRY

Director Global Retail Operations